FAQ's

Gently peel the sticker from the backing, being careful not to tear too hard. If you are still having trouble, we recommend using a pair of tweezers to tease the backing away, or an easy peel sticker mat to help.

Whether you trim the PET tape beforehand is down to personal preference for keeping or removing the transparent background.

• Washi Tape is typically made of rice paper and is delicate, lightweight and easy to tear.
• PET Tape is made from transparent polyester film, and is much stronger and more vibrant. Generally, PET Tape has a peel off backing.

Both can be used on various materials such as paper, cardboard, wood etc.

No, unfortunately not. Our Washi & PET Tapes are sold in 100cm/1m sample loops.

We're sorry to hear that you haven't received your order yet.

Please reach out to us via our Contact Us page, or alternatively email us at 'wishywashibyclaire@gmail.com'.

We monitor our inbox daily and always resolve issue such as these as quickly as possible. Thank you for your patience!

At Wishy Washi By Claire, we strive to keep our prices low and to not over charge on postage. Depending on the weight of your order, your calculated postage charge may be higher than you were expecting.

To address this, we always refund the excess amount, after allowing for postage and packaging, in order to give you the fairest price.

We are happy to personalise your bundle! Just let us know your desired colours/themes when you place your order and we will be happy to help!